Prostaff

WELCOME TO THE HUK TEAM

We're happy to have you representing our brand!

 

CREATE AN ACCOUNT

Create an account by signing in at the top right corner of your screen. You will be sent an automated activation email.

PURCHASING GEAR

Once your account has been activated, please follow these instructions to use your store credit:

1.) Login to your account in the upper right hand corner of the screen before you begin shopping.

2.) Add your items to cart.

3.) At checkout: enter your shipping information.

4.) Select your shipping method.

5.) On the payment method screen, a store credit field should appear directly below the Gift Card or Discount Code box.

6.) Make sure your selections are final. Click on the store credit field. Credit will be applied.

7.) Complete Checkout.

 

RULES

DEADLINES: All credits expire at the end of the calendar year.

PROMOTIONS: Your credit cannot be combined with any other discount codes or promotions. If you try to take part in a promotion while using your credit, our system will automatically deduct the value of the promotional item from your Huk account. This is non-refundable. Attempting to use any other discount code in conjunction with your store credit will void your store credit code.

ASSISTANCE: If your store credit code is not working at checkout for any reason, please reach out to our customer service team via the chat bubble at the bottom right-hand corner of the screen.

 

RETURNS/EXCHANGES

Please visit returns.hukgear.com to initiate your return. Once initiated, a return shipping label will be provided to you on both the confirmation page as well as in a confirmation email, sent to the email address used at checkout.

REFUNDS: If you choose to checkout using your credit card, a refund can be obtained by proceeding with the standard returns process once your package is received. This is subject to a flat rate $6 return shipping charge. Refunds cannot be issued without utilizing the standard returns process.